A subscription provides access to the material for a 1 year period from the date of subscription. It is purchased under a license agreement which provides the subscriber with unlimited access during the subscription period.
The guide may be viewed through an internet browser. The content is updated by Pillar to reflect changes to laws, regulations or guidance by agencies as they occur.
To process payments, Pillar uses the largest U.S. credit card payment gateway – Authorize.Net®. Pillar does not maintain credit card information on its own servers. Pillar has a 7 day, full refund policy, for any reason. Pillar issues refund requests the same day, monitors the processing of refunds with Authorize.Net® to verify that refunds are issued promptly (next banking day to credit card provider, typically 2-3 banking days to customer card), and responds promptly to subscriber emails regarding refunds.